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HomeFinder
Bassetlaw District Council allocates properties using a Choice Based Lettings System called HomeFinder
Domestic Violence and Abuse
If you are scared, feeling threatened or you are being controlled by your partner, ex-partner or family member, then you may be experiencing domestic abuse. It can include emotional, physical, financial, stalking, sexual abuse and coercive and controlling behaviour. You are not alone. Anyone can experience domestic abuse, any gender, age, race, religious group, class, ethnicity, disability. It is important to remember that you are not to blame for domestic abuse.
You can talk to any member of staff at Bassetlaw District Council about domestic abuse and they can help you get the support you want or you can contact specialist domestic abuse services yourself:
• Nottinghamshire Women’s Aid - 01909 491330 (Women, children and young people in Mansfield, Bassetlaw, Newark and Sherwood).
• Equation - 0800 995 6999 (For men living in Nottinghamshire or Nottingham City)
• The 24-hour Domestic and Sexual Violence Freephone Helpline is the ‘front door’ for all domestic abuse and sexual violence services in Nottingham and Nottinghamshire. We provide 24-hour telephone support to survivors, their families and friends, and professionals working in support of survivors and their families. 0808 800 0340
If you are planning to leave: Try to:
• Save some money for a taxi or bus fares;
• Take an extra set of keys for house/car;
• Keep together things you might need to take with you – keys, benefit books, medical cards, passport, marriage certificate, address book, bank details, house documents;
• Leave when it's safe to do so – the helplines can help you plan this;
• Remember your mobile phone (if you have one);
• Take any essential medicines for you and your children;
• Take enough clothes and a few of your children’s favourite things;
• Confide in a friend/family member - perhaps leave a bag, money, documents with them or stay there overnight if you have to leave in an emergency;
• Ensure children know how to call 999 and what to say.
Other useful numbers/resources:
• Insight talking therapies - 0333 188 1060
• Topaz Centre (sexual abuse and violence) - 0800 085 9993
• Galop (same sex abuse) - 0800 999 5428
• Nottinghamshire Sexual Violence Support Services - 0115 941 0440
• Victim Support Nottinghamshire - 0800 304 7575
• Forced Marriage Helpline 0800 5999247
• Female Genital Mutilation - 0800 028 3550
• Childline - 0800 1111
• National Domestic Violence 24 hr helpline - 0808 2000247
Bassetlaw HomeFinder - Updates during Coronavirus outbreak
Change of service
While restrictions are in place to prevent the further spread of Coronavirus, we have changed the way that we allocate our properties, conduct viewings and enable new tenants to move into their homes.
All of our revised practices are conducted in line with Government advice and have been risk assessed to ensure the safety of potential new tenants and our staff.
Looking for a property and bidding
You can view all of the properties that are available each week on this website. We are not currently producing hard copies of our property guides until further notice.
If you have a Homefinder account, you can bid for a property as you normally would. However, at this time we ask that you only bid on a property if you are certain that you would accept the property should your bid be successful.
Allocating properties and viewings
In order to conduct viewings in the safest way possible for tenants and staff, we will be allocating properties and arranging viewings with the highest placed applicants.
Should you wish to view a property, we ask that a maximum of two people from the same household attend the viewing. We cannot permit children under the age of 16 to attend a viewing at this time.
Sign-ups and moving in
Should your bid and viewing be successful and you wish to move into the property, we will contact you by phone and take you through the sign-up process in the same way that we would during a face-to-face interview. This will involve talking through the terms of the tenancy agreement with one of our Allocations Officers and supplying you with other relevant information.
Once the sign-up process is complete we will send the final Tenancy Agreement to you by post, or another agreed safe method, for you to sign and return to us. This can be returned by post, by dropping it off at any of our offices in Worksop, Retford or Carlton Forest, or by arranging collection with our Allocations Officer.
Once this process is complete we will arrange for the collection or delivery of keys and you will be free to move into your new home.
Should you have any further questions about the revised allocations, viewings or sing-up procedures, please contact our Allocations Officers on 0800 590 542.
Affordable Housing
Have you considered Starter Homes, Shared Equity, Rent to Buy or Shared Ownership. For more information visit our Affordable Housing page.
Mutual Exchange
If you are looking for a Mutual Exchange, click on our Mutual Exchange tab for more details.
Money Advice Service
To help applicants or current tenants we have a Money Advice service to check you are getting all the benefits you're entitled to and look at how you manage your money and household expenses.
You can contact the Money Advisor on 0800 590 542 to access this free service.
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