Nationwide.co.uk
Nationwide is the largest building society in the world. It became so when it merged in 1987 with the Anglia building society. It is the 4th largest mortgage lender and the 2nd largest savings provider in the UK.
Nationwide has mutual status which means that it is owned by its members and operates for their benefit. At Nationwide your membership matters and they are proud to do the best for you. They’ve got 150 years of expertise at being a building society and intend to always be a society that puts the interest of its members first by:
-Giving value and fairness
- Making it easier to do business with the society
- Meeting all your financial needs
- Supporting the community
- Listening to you
Nationwide meets all your financial needs by providing a wide range of financial services such as savings, investments, insurance, mortgages, loans, pensions, credit cards and banking. All of these services aim at giving you great value whether in mortgages where Nationwide beats the standard rates by 0.6% or in savings by paying savers 0.4% more per year than the market average. In banking as well, Nationwide has succeeded greatly by creating the Flex Account which is the only current account with competitive interest rates.
Nationwide makes it easier for members to do business with them by investing large sums of money to improve all their branches, agencies, call centers and internet bank. They have equipped their facilities with the latest technology in order to make members’ transactions smoother. More than 2 million members have registered for their internet banking and their website can now be accessed using the latest technologies like WAP mobile phones and pocket computers.
At Nationwide your opinion matters. They like their members to have a say in how things are run. That is why employees record members’ comments every day to better understand their needs. Directors are also interested in listening to members’ comments through talk back events around the UK. The society gathers all this feedback which helps in many product service improvements.
Nationwide is not only concerned with business, but supports many good causes such as the Macmillan Cancer Relief where they have raised up to £4 million. They also sponsor disability sport events and they have created the Nationwide Foundation which is a charity that has given over £15 million of donations to organizations across the UK. Taking care of the environment is also one of their objectives and they do that by using recycled paper for their work and they use electricity from renewable sources.
Nationwide has been online since 1995 in order to make access to their services easier. You can do everything online like applying for accounts, credit cards, insurance, investments, loans, mortgages, savings and travel. Just click on the icon you are interested in, for example, credit card and you will get all the available cards that you can apply for as well as all the related information about them. Click on the card of your choice and check out its features. Once you have decided you have to sign in and fill the required information. After doing that you will have to fill an online application for the credit card after which you will get an instant decision. You can go about applying for the other services in almost the same way.
Contact us:
Hearing or speech difficulty: 0800
General: 08457 30 20 10
International: +44 1793 656 789
Email: webmaster@nationwide.co.uk
Store Rating:
Customer popularity: Nationwide offers great deals on its financial services thus making it a popular site.
Website Design:
The design is straight to the point. Its layout is homogeneous and easy to handle. It is also very organized.
Product Information:
Information about products is presented in great detail making it easier for the members to make their decisions about which financial service to choose.
Customer Satisfaction:
Customers are always satisfied since they are involved in the business and their opinion is always taken into consideration.
Website performance:
The website works very well and is fast. Retrieving information is a quick process.
Alexa Rating: 5,897
Similar websites according to Alexa:
Website overall ranking:
|
4 Stars |
Website popularity: |
The site ranks the 5, 897th on the internet. |
Website design and user-friendliness: |
8.5/10 |
Information provided on products: |
8.0/10 |
Available selection: |
7.5/10 |
Delivery of product: |
8.5/10 |
Affordability of prices: |
8.0/10 |
Customer Support: |
7.5/10 |
Transaction security: |
8.5/10 |
Client privacy: |
8.5/10 |
* The maximum number of stars that can be obtained by a website is 5 stars. |
Testimonials:
Ian Smith, Dec 10, 2006
I have enjoyed doing business with Nationwide since its main concern is its members and our point of view is always a priority.
Stella Davis, Dec 1, 2006
The services that Nationwide provides are really great especially the Flex Account. Can you imagine a current account with good interest rates?
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