Welcome to Bring Me Lunch

Bring Me Lunch is a website that lets locally based catering companies sell buffet lunches and individual takeaway lunches online.

Our aim

Bring Me Lunch apply strict criteria to ensure that we only work with locally based catering companies who prepare fresh lunches on the day of delivery.

Once you have placed an order on the site a confirmation e-mail will be dispatched to your nominated e-mail account. You will not be able to amend the order through the website once it has been submitted. You should contact the vendor directly using the telephone or e-mail contact details provided in the confirmation e-mail and shown on the vendor’s menu.

If you are not happy with your order for any reason, you should contact your chosen lunch provider to let them know. If you are unable to resolve your complaint with the vendor directly please address your complaint to enquiries@bringmelunch.org.uk.

The Bring Me Lunch website is registered with the Safebuy Scheme. Click on the Safebuy logo on the left-hand panel for more information. Safebuy provide a mediation service for you to use at no charge.

Bring Me Lunch aims to ensure that office workers across the country have access to the benefits that ordering lunch on-line brings. If you are not able to get a service in your area but would like to, please let us know at enquiries@bringmelunch.org.uk.

We always do our best to reply to your messages within 3 working days.

Payments

All online payments are processed by Worldpay, an industry leading secure payment provider. We do not collect or store any payment information on our website.

Payment options for individual takeaway lunches

Each catering company has chosen whether they will provide you with an option to pay for your order with cash when it is delivered. If your chosen catering company has elected to allow cash payments on delivery, you will be presented with the option at the checkout.

In all cases you can chose to pay securely on-line using a credit or debit card. When paying online you will be presented with three options regarding how you want to pay at the checkout. Your payment options are:

• pay for the order at the time you order, in which case a transaction fee of 25p will be added to the total amount payable,
• top-up your account by £10, in which case we will pay all of the transaction fee and nothing will be passed on to you,
• top-up your account by £20, in which case we will pass back 25p to you.

Details of how to request a refund of your account balance are set out in our Terms of Use.

Each time we process a transaction for a customer with Worldpay we incur a fee, which can be high in relation to small value transactions. Our payment options help us manage the transaction fees to make them affordable for you, whilst giving you choice over how to pay.

Payment options for buffet lunches

When you buy a buffet lunch you will be given two options regarding how you want to pay at the checkout. Your payment options are:

• pay for each order at the time you order,
• request an invoice from the catering company for you to settle directly with them at a later date.

You are not able to use your account balance from individual lunches to pay for buffet orders.

Are you a locally based catering company?

If you are a locally based catering company and would like to understand more about the Bring Me Lunch approach please contact us at enquiries@bringmelunch.org.uk to request a brochure. A consultant will contact you to arrange a meeting at no cost and with no obligation.

Our images

Our images were provided by www.fabfoodpix.com, specialists in food photography.

Our suppliers

For a list of our current suppliers, please see Supplier List

Contact Us

If you have any questions or requests relating to your order, then please contact the supplier directly using the contact details in your order confirmation email.

For all other enquiries, contact us at:

Bring Me Lunch Limited
22 Meadowbrook Close
Exeter
EX4 2NN
Email: enquiries@bringmelunch.org.uk
Telephone: 01884 257779
Mobile: 07760 750934