Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Iberia Express74 Reviews

    Not Verified | Because ticket had been chosen by travel agent I could not take my hand luggage on board. Traveling with laptop in my hands, as I had to collect item from hand luggage is kind of joke. Iberia… Read more
  • 8/10

    Egyptair478 Reviews

    ✅ Trip Verified | Having flown with Egyptair before I had sworn never again. I am pleased to have given it another opportunity and the service has improved tremendously, including the Cairo Airport. I did not use the onboard entertainment,… Read more
  • 1/10

    American Airlines5941 Reviews

    Not Verified | American Airlines is probably the worst airline to fly on and 20 minutes wifi only. When we can go on Delta and get pretty much 2 hours of wifi time and even still we can regenerate a… Read more
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Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more
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Latest Lounge Reviews

  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
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Latest Airport Reviews

  • 1/10

    Tangier Ibn Battouta Airport2 Reviews

    Not Verified | Diabolical shambles of an airport with very poor organisation and too many flights for it to cope with. Food offering airside is also abysmal. Flight queues intermingle and announcements are inaudible. Read more
  • 1/10

    Newark Airport418 Reviews

    ✅ Trip Verified | I have travelled all over the world and have never experienced such rude, disrespectful staff. Bag drop was a joke, 4 ladies stood gossiping but no help whatsoever, felt like i was interupting their night out.… Read more
  • 1/10

    Brussels Charleroi Airport92 Reviews

    Not Verified | Queue 3 hours long for non EU. Staff with can I help you couldn’t care less. Woman I was with was nervous about her transported dogs and asked to go through. When no help she took pictures… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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