We’re really proud to have supported charities and fundraisers over many years. It’s been a tough decision to close MyDonate and we’re hugely grateful for the hard work and passion that people show in supporting great causes.
We wish you every success with your fundraising ambitions in the future.
The BT Team
We’re really proud to have supported charities in this way over many years. But there are lots of platforms available to raise money for your chosen charity or cause. Instead, we’re going to focus our investment on really helping our customers and communities understand, grow into and embrace the freedom of our exciting, technology-driven world.
You can see how we’ll continue to support charities and the community.
Sunday 30 June 2019 was the last date you could make donations on MyDonate.
We processed your final monthly donation before midnight on 30 June 2019. We didn’t take any more money from your card after then.
Your page stopped accepting donations after 30 June 2019, and we sent any funds you raised to your chosen charity within 30 days.
The App is no longer supported. You can uninstall it from your mobile device.
If you’ve got a ‘Donate’ button or link on your website, you’ll need to update it to make sure your supporters reach your new donation service.
All donations made through MyDonate up to midnight 30 June 2019 were paid to your charity within 30 days. We worked with HMRC to make sure all Gift Aid was paid by 30 September 2019.
Any Gift Aid that HMRC were unable to process, or that we were unable to pay out, can be claimed directly from the Charites Outreach team at HMRC. You can call them on 0300 123 1073.
There are quite a few different services available, including JustGiving, Charities Aid Foundation, KindLink and GoFundMe.
We’ll keep any data in line with the MyDonate Privacy Policy. We’ve updated this now that MyDonate has closed.
