NEW EE DOES MORE
Join EE to get faster speeds in more
places than anywhere else
BT and EE are coming together to give you more. We've created the UK's no. 1 broadband
provider delivering you unrivalled connectivity in and out of the home.
An ultra-reliable connection, whatever you throw at it
New Full Fibre is rolling out across the nation, built on the UK’s most reliable broadband tech. It can connect over 100 devices, so you can be sure it’ll keep up with you. Now and in the future.
No slowing down, with speeds up to 900Mb
We’re leading the way with Full Fibre to give you a noticeably faster connection – even at peak times. If you can’t get ultrafast Full Fibre, you can still go superfast with our Fibre broadband.
Wi-fi that covers every corner of your home
Struggle to connect to wi-fi in some spots? Extend it all around your home with Complete Wi-Fi. For a reliable signal in every room or £100 money-back guarantee.
No one does more to protect you online
Only BT includes Norton™ Security with every broadband package. And our 3,000-strong team of specialists work to protect against cyber attacks 24/7. The UK’s Armed Forces, banks and emergency services rely on us – you can too. We’re here for you if you need help. No other provider has more expertise in security, with dedicated specialist support when you need it.
Frequently asked questions
Broadband is the primary internet connection method used today, providing widespread access to services (with access to fibre broadband available to nearly everyone in the UK). Whether through copper wires or fibre optic cables, broadband connects your home to the internet. This enables your Wi-Fi hub to establish a network for your devices to connect to. See what broadband you can get with BT
Different types of broadband include Full Fibre, Fibre, ADSL, and Mobile broadband. Full Fibre (FTTP) offers the fastest connection, while Fibre (FTTC) is slightly slower due to copper cabling. ADSL is slower and likely to be replaced by fibre in the future. Mobile broadband uses 4G or 5G networks for internet access.
We offer a range of broadband packages with different speeds up to 900Mbps! To see how fast you could go, head to our broadband deals page.
If you're already with BT, you can check your broadband speed with our handy speed tester.
If you're not with BT, try the Which? broadband speed test.
Having broadband speed issues with your current provider?
See what speeds you can get with BT
Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*).
We’ll give you a switching date – usually within two weeks, unless you choose a later date. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Simple.
If you need an engineer installation, we’ll let you know when you order.
*If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service.
Here’s the legal bit
For further information on software support and how to report software vulnerabilities, please refer to bt.com/terms/otherlegalstuff